Cogent, Inc. (“we,” “us,” “our”) offers products and tools to protect your cloud applications (the “Service(s)”). Our Privacy Policy explains how we collect, use, share, and retain information about you that directly identifies you, or that makes you identifiable (“Personal Data”) and how you can exercise the privacy rights available to you.

Information we collect

We collect information from you when you register on our site or fill out a form. Any data we request that is not required will be specified as voluntary or optional. When registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address or credit card information. You may, however, visit our site anonymously.

‍The information we may collect includes, without limitation:

  • Service Interaction Data: IP address, details about your browser, pages that you visited before and during your visit, clicks and other information about how you use the service.

  • Service Inquiries or Demo Requests: We may collect Personal Data that you provide when you inquire about our Services or request a demo. This information may include your business information including your first name, last name, email, phone number, company, company size, industry type, and any other information you provide, including your interests in relation to our Services or applicable business information. We use this information to communicate with you about your inquiry or interests, provide a demo or agree to a proof of concept trial period, or schedule an information call to discuss our Services in more detail.

  • Registration information: We collect business information that you provide when you register to use our Services. This information may include your email, and password. We use this information to administer your account, provide you with the relevant Services and information, communicate with you regarding your account, the Services, and for customer support purposes.

  • Payment information: If you sign up for our Services, we may collect the information provided in connection with your payments for such Services. Please note that we also use third party payment processors to process payments you make to us. As such, we do not retain any personally identifiable financial information such as credit card numbers when payments are made through such third parties. Rather, all such information is provided directly by you to that third-party processor. The payment processor's use of your Personal Data is governed by their privacy policy.

  • Cloud Application Data: Metadata, user generated content, permissions, actions and access settings across user cloud applications that contain Personal Data.

How We Use Your Data

The Personal Data we collect from you may be used as follows:

  • We provide the Services to protect your cloud applications. We process Personal Data as necessary to perform these activities. In addition to storing and retrieving data, we carry out necessary processing to generate reports of your application activity and help you make informed security decisions.

  • Take action on your behalf to maintain desired security properties of your cloud environment and your data.

  • To personalize your experience (your information helps us to better respond to your individual needs).

  • To improve our Services (we continually strive to improve our Services based on the information and feedback we receive from you and external reports).

  • To improve customer service (your information helps us to more effectively respond to your customer service and support needs).

AI/ML Model Training Exclusion

We do not use any of the information collected through our Services to develop, improve, or train generalized artificial intelligence (AI) and/or machine learning (ML) models. Any processing of your data is strictly limited to the purposes explicitly stated in this Privacy Policy, primarily to provide and improve our specific Services to you and our customers.

Cookies

We use cookies to provide our Service to you. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the sites or service provider systems to recognize your browser and capture and remember certain information. If you turn off cookies, you may still access the material.security site and learn about the product, but registering and enabling our Service requires cookies in order to connect with your account.

Our role as exclusive data processor

Our enterprise customers may choose to use our Services to process their organization's cloud applications, which may contain your Personal Data. The data that we process through our Service is processed by us on behalf of our customers, and our privacy practices will be governed by the agreements that we have in place with our customers, not this Privacy Policy.

If you have any questions or concerns about how such data is handled or would like to exercise your rights, you should contact the person or entity (i.e., the data controller) who has contracted with us to process this data. Our customers control the processing of Personal Data in these cases and determine the security settings within the Service, its access controls and credentials. We will, however, provide assistance to our customers to address any concerns you may have, in accordance with the terms of our agreement with them.

Disclosing your information to third parties

We do not sell, trade, or otherwise transfer your Personal Data except in accordance with this Privacy Policy. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is required to comply with applicable law, enforce our site policies, or protect our or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses as long as it adheres to applicable data use policies (e.g., Google API Services User Data Policy).

We use sub-processors to provide us with some services that are necessary to provide the features of our website. The following is a list of our current subprocessors:

  • Google Cloud
    Brief Description of Processing: Cloud infrastructure and data
    Datacenter Location: USA

  • Anthropic
    Brief Description of Processing: Content analysis and generation
    Datacenter Location: USA

  • OpenAI
    Brief Description of Processing: Content analysis and generation
    Datacenter Location: USA

If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of service to another provider, then your information may be sold or transferred as part of such a transaction, as permitted by applicable law and contract.

Datacenter location

We locate our data centers in the United States and by utilizing our Services, you expressly instruct us to process Personal Data within the United States and consent to its processing in accordance with this Privacy Policy.

Data Deletion

We store the Personal Data we receive as described in this Privacy Policy for as long as you use our Service or as necessary to fulfill the purpose(s) for which it was collected, provide our service, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.

Once you cancel or terminate your use of our Service, the Personal Data will be deleted within 60 days of the termination date, with the exception of data that is required to establish proof of a right or a contract, which will be stored for the duration provided by applicable law.

Once deleted, your Personal Data cannot be restored.

You may also request transfer of ownership of your Personal Data upon termination by contacting us.

Information Security

We take steps to ensure that your Personal Data is treated securely and in accordance with this Privacy Policy. We may manually handle your Personal Data if it is necessary to provide you with support for our Service, respond to security issues affecting your Personal Data, aggregate and anonymize data for internal use only or comply with applicable laws. In all other situations, we will request express consent from you before handling your Personal Data.

CalOPPA Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not transfer your Personal Data to outside parties without your consent.

Children's Information

Our Service is not directed to children under 17 (or other age as required by applicable local law), and we do not knowingly collect Personal Data from children. If you learn that your child has provided us with Personal Data without your consent, you may contact us as set forth below. If we learn that we have collected any Personal Data in violation of applicable law, we will promptly take steps to delete such data and terminate the child's account.

Supervisory Authority

If you are located in the European Economic Area or the UK, you have the right to lodge a complaint with a supervisory authority if you believe our processing of your Personal Data violates applicable law.

Online Privacy Policy only

This online Privacy Policy applies only to Personal Data collected through our website and not to Personal Data collected offline.

Your consent

By using our Service, you consent to our Privacy Policy. If you do not consent to the collection and processing of the information required to be processed, we are unable to provide you with our Service, and you should not use our site.

Contact us

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to submit a request to exercise your rights as detailed in this Privacy Policy, please contact us at:

Cogent, Inc. 2130 Bay St. San Francisco, CA 94123

info@cotool.ai